Privacy Policy
Last Updated: April 26, 2025
1. Introduction
Gallery Goose (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.gallerygoose.com (the “Site”) or use our secure 360° walkthrough platform (the “Service”).
We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Site or Service. We have adopted this Privacy Policy to explain what information may be collected, how we use this information, and under what circumstances we may disclose the information to third parties.
This Privacy Policy applies to information we collect:
- On this Site and through the Service
- In email, text, and other electronic messages between you and this Site
- Through access credentials used to access the secure portions of our Service
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use the Service.
2. Information We Collect
2.1 Personal Information
When you register for an account, we may collect the following types of personal information:
- Contact information (such as name, email address)
- Account credentials (username and password)
- Professional information (such as company name, job title)
- IP address and browser information
2.2 Usage Data
We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include:
- Pages of our Service that you visit
- Time and date of your visit
- Time spent on those pages
- Unique device identifiers
- Diagnostic data
- Walkthrough viewing activity
2.3 Activity Logs
For security purposes, we maintain detailed logs of user activities within the Service, including:
- Login attempts (successful and unsuccessful)
- Walkthrough access events
- Password changes
- IP addresses used to access the Service
3. How We Use Your Information
We use the information we collect about you to:
- Provide, maintain, and improve our Service
- Notify you about changes to our Service
- Allow you to participate in interactive features of our Service when you choose to do so
- Monitor usage of our Service for security and technical administration
- Detect, prevent and address technical issues
- Fulfill any other purpose for which you provide it
- Enforce our rights arising from any contracts entered into between you and us
- Comply with applicable legal obligations
4. Security of Your Personal Information
The security of your personal information is important to us. We implement appropriate security measures designed to protect your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.
Our security measures include:
- Secure password policies
- Activity monitoring
- IP address tracking
- Login attempt limiting and account lockouts
- SSL/TLS encryption for all data transmission
- Secure storage of walkthrough content
Despite our efforts, please understand that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Usage Data is generally retained for a shorter period, except when this data is used to strengthen security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.
6. Disclosure of Your Information
We may disclose personal information that we collect or you provide:
- To fulfill the purpose for which you provide it
- To contractors, service providers, and other third parties we use to support our business (such as Amazon Web Services for data storage)
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request
- To enforce our rights arising from any contracts entered into between you and us
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Gallery Goose, our customers, or others
We do not sell, rent, or lease customer information to third parties.
7. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information. Please note that in some circumstances, we may not be able to fully comply with your request, such as if it is frivolous or extremely impractical, if it jeopardizes the rights of others, or if it is not required by law, but in those circumstances, we will still respond to notify you of such a decision. In some cases, we may also need you to provide us with additional information, which may include personal information, if necessary to verify your identity and the nature of your request.
- Right to Access – You have the right to request copies of your personal information.
- Right to Rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure – You have the right to request that we erase your personal information, under certain conditions.
- Right to Restrict Processing – You have the right to request that we restrict the processing of your personal information, under certain conditions.
- Right to Object to Processing – You have the right to object to our processing of your personal information, under certain conditions.
- Right to Data Portability – You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
If you wish to exercise any of these rights, please contact us using the information in the “Contact Us” section.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier.
Cookies we use include:
- Session Cookies: Used to operate our Service.
- Preference Cookies: Used to remember your preferences and various settings.
- Security Cookies: Used for security purposes, such as authenticating users and preventing fraudulent use of accounts.
Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, as the Service may no longer function properly.
9. Third-Party Services
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
10. Children’s Privacy
Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Gallery Goose LLC
Email: info@gallerygoose.com
13. California Privacy Rights
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information.
14. International Data Transfers
Your information, including personal information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.
If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal information, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
15. Legal Basis for Processing Personal Information (EU Users Only)
If you are from the European Economic Area (EEA), our legal basis for collecting and using the personal information described in this Privacy Policy depends on the personal information we collect and the specific context in which we collect it.
We may process your personal information because:
- We need to perform a contract with you
- You have given us permission to do so
- The processing is in our legitimate interests and it’s not overridden by your rights
- To comply with the law
16. Specific Service Features
16.1 Secure 360° Walkthroughs
Our primary service offers secure 360° panoramic walkthroughs of facilities. When you access these walkthroughs:
- We log your access to each walkthrough
- We track your viewing activity for security purposes
16.2 User Access Management
Administrators can grant and revoke access to specific walkthroughs for specific users. As part of this process:
- We store records of who granted or revoked access
17. Acknowledgment
By using our Service, you acknowledge that you have read and understand this Privacy Policy. You also acknowledge that we will collect and use your information as described in this Privacy Policy.